Hard & SOFT Goods

Reliable processes supporting management and delivery across a broad spectrum of product, packaging, and shipping classification requirements.

Size matters

Form Factor dictates our process application. Whether distributing items in parcel, package, or box to pallet, crate, or container, Carolina Rework Solutions excels in the logistics of managing and distributing your inventories.

Hard goods and soft goods – also referred to as hardlines and softlines – are designations for the types of goods sold by retailers. Soft goods include things such as apparel, bedding, and towels; items while Hard goods comprise a broad range of products, including furniture, appliances, tools, electronics, jewelry, and sporting goods.

There is a marked difference in the packaging, shipping and inventory management requirements for the distribution of Soft Goods to those of Hard Goods. Carolina Rework Solutions has both the capacity as well as management experience to operate and overcome the complex logistical challenges associated with the distribution of both.

OUR MISSION

Carolina Rework Solutions can handle Your Products from A to Z.

We supply for you everything beyond your Sales Arm and provide you and your customers everything we promise.

Capacity

– Expertise, facilities and relationships for today’s complex logistics landscape.

Access, Convenience, and Value

The transition from traditional brick and mortar retailing to online ordering, coupled with the shift in shopper expectations has resulted in an explosion in the need for complex delivery systems. Carolina Rework Solutions helps retailers scale their processes by providing comprehensive logistics solutions to facilitate the personalized experience and immediate expectations that today’s market consumers require.

Technologies Facilitate Change

Customer driven demand resulting from today’s evolution in e-commerce and in-store retail operations, calls for extreme accuracy and agility by retailers. Carolina Rework Solutions implements the most modern IT technologies to handle fast-moving inventories, store communications, click-and-collect fulfillment systems, continuous product innovation, as well as variations in product demand.

Allocation

When it comes to making key judgments regarding when and where to place merchandise, you must be able to act, respond, and adapt based on current market trends and genuine client demand.

Carolina Rework Solutions’ allocation management system ensures product availability and high customer service levels while efficiently managing inventory positions and strategically directing inventory to channels and locations that best fulfill customer demand.

Soft & Hard Goods Services

Ultimately, our goal at Carolina Rework Solutions is to maximize marketability for every product you create and/or sell. We provide you expert solutions for you to deliver both Soft and Hard Goods to market. Our service offerings include:

  • Pick, Pack, And Ship
  • Reworking Of Goods
  • Assembly
  • Dis-Assembly
  • Kitting
  • Consolidation
  • Recycling
  • Product Repairs
  • Display Build Outs
  • Merchandising Services
  • Quality Inspections
  • Returns Processing
  • Inventory Management
  • Distribution / Logistics
  • Labeling/ Re-Labeling

” I am so glad to not have to worry about this –  You are such a blessing!!!”

Genia Roman, Automated Solutions

“Thank you so much.  I received the package.  I already put the shoes on my son.  I’m so happy he’s running around with them on. These fit perfect. Again, thank you. You made my day.”

Pamela Levy, Robeez - Customer
“Thank the picker who found it and let you know. We are grateful for people such as them. It looks good for CRS and Solmate.”
Barbara Hulin, Solemate

“Excellent- Thanks for doing such a great job!”

Corey Levy/ Scott Nussbaum, Greentouch Home

“I appreciate all the work you and your team put in on our behalf. I’m sure we’ll have other projects coming up in the near future and will reach out when we do.”

Graeme Cummings, Wanzl

“Thank you for the excellent customer service; I have asked for a lot and your team has consistently delivered in a professional and timely manner. The inventory tracking has been top-notch with an excellent span of control and a world class release protocol.”

Tim Argent, Neptune
“We were amazed and excited to see all the orders that CRS was able to get shipping today. Congrats CRS Team.  That’s huge. I appreciate it”
Randy Wakerlin, Solmate
“Thanks again for all your efforts and those of your distribution team… the box was a great fit and a beautiful display when you opened it.”
Keith Hamilton, Proforma / Lowe's Project
“I want to thank your amazing team again for receiving our shipment yesterday and getting it unloaded and counted so quickly”
Anne Marie Kortright , 03 Waterworks

“Thank you all so very much!  Your staff are rock stars!

Angela Drum, Moretz

“Awesome, thank you everyone!”

Hakim Isa, Daytona

Customer Service

When You Need Help Is When We Are Here

Whether 30 Hours per month or more, we can customize your level of service.

We set it up in house, we provide the 800 number, we handle the calls, we process returns, and do so much with what the customer needs.